Neopost error message 90 day

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Simplify mailing and mailroom activities. For organizations who need to simplify mail, we provide the hardware, software, and expertise required to deliver accurate and timely physical communications. Maintain control of business transactions. For small to medium businesses who want to streamline document production processes and workflows, we provide digital solutions that help automate communications and accelerate cash flow. Bring customer experience to the next level.

For enterprises who must compete by creating exceptional customer experiences, we provide omnichannel software solutions that deliver compliant and meaningful customer interactions. Facilitate last mile delivery.

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For businesses who need to manage a growing volume of deliveries and returns, we provide smart and secure pick- up, drop-off solutions that offer convenience and peace of mind. Quadient announces acquisition of YayPay, the complete accounts receivable management platform that gives your team more time, more insight, and more control.

Parcel Locker Lite offers new compact and modular parcel lockers, designed to facilitate the roll-out and accelerate adoption of parcel locker delivery and automated pickup solutions in the retail and parcel carrier markets. Quadient Customer Journey Explorer provides unified management of vital customer communication touchpoints, making it possible to understand, measure and optimize each journey to increase customer acquisition, satisfaction and retention.

The dynamic electronic account statement designed by Inspire is beautiful and informative. Account statements are a bridge between us and our customers. Precision marketing through automatic push advertising enables us to provide customers with relevant product information.

Interactive coordination helps us to make whole-process preview a reality, which is really constructive for improving the internal communication and working efficiency of Fubon Bank. Quadient has been extremely helpful in showing us the best way to accomplish certain tasks and they had our employees fully trained in less than six weeks.

All departments access the Quadient mailing machine for their own mailings needs: customer correspondence, billing notices and employee communications HR-related. The Quadient team responds rapidly to our needs, either by phone or in-person, for support. Ease of use makes the machine easy for training multi-users within the company.

This has increased efficiency by reducing the workload for the Operations Department. The model we selected also improved our velocity when we process larger volumes of mailings. Quadient account representatives are diligent in providing a commendable customer experience for us.

Request a demo. Shop for supplies. Request pricing.Quick Links. See also: Installation Manual. Table of Contents. Online: Go to our website at www.

Page 5 Counter Data Page 6 Page 8: Read This First Read this First This section contains important information about safety precautions and environmental recommendations to operate your equipment in the best possible conditions.

What you will Find in this Manual This section also includes a list of acronyms and symbols used in the manual. Section 2: Meet Your Mailing System System features, reference descriptions of elements and controls, mail format and how to power your Mailing System off.

Symbols This manual uses the symbols listed below.

Topics: Online Services

This symbol NOTE : remark that explains different scenarios or situations. Page 14 Environmental compliance A program is implemented for the recycling of worn mailing machines and machines at the end of their lifetime.

Contribute in a responsible way to the environmental protection by consulting your retailer internet site, or by contacting him. He will inform you of the collection and treatment processes of these machines.

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Only unplug the power cord when the Mailing System is in OFF mode or Sleep mode to avoid keeping the ink cartridge in an unprotected position where the ink may dry out and become unusable.

System Layout Weighing platform Measures weight of mail pieces optional. Prints envelopes or labels and controls the Mailing Base System. Jam release handle Allows you to remove jammed envelopes or labels. Moistener option Provides water to seal envelopes.

PSD Cover Lift by front side to open.Quick Links. See also: Installation Manual. Table of Contents.

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Page 3 Account Data Page 4 Maintaining your Mailing System Page 6: Read This First Read this First This section contains important information about safety precautions and environmental recommendations to operate your equipment in the best possible conditions.

What you will Find in this Manual This section also includes a list of acronyms and symbols used in the manual. Page 9 Section Maintaining your Mailing System Changing the ink cartridge and maintaining other system components. Section Troubleshooting What to do when a problem occurs: poor printing etc.

Section Specifications Detailed capabilities of your Mailing System. Symbols This manual uses the symbols listed below. This symbol Page 10 Glossary This manual uses the acronyms listed below.

Refer to the type plates at the back of the pieces of equipment. Page 12 Environmental compliance A program is implemented for the recycling of worn Mailing Systems and systems at the end of their lifetime. Contribute in a responsible way to the environmental protection by consulting your retailer internet site, or by contacting him.

He will inform you of the collection and treatment processes of these systems. Page 14 Telephone and LAN Connections To prevent damage to equipment, do not mistake telephone jacks that connect to the modem optional for LAN connectors that are bigger. System Layout Weighing Platform Measures weight of mail pieces.Click the orange tab on the right hand side of the page to speak to our Virtual Asistant, who can help you clear a PSD locked message on your machine.

To find more information about this product you can use the search function on the web page. Your administrator password is specific to the computer that you're using. Your IT department should be able to help you out with this. In order to date advance your mail, please follow the steps below. Please note, post must be sent on the date printed. Choose the option for Imprint and then select 'Date'. You can now choose how many days ahead you want to go, then press the home button and frank your items.

If you are using an IJ25 please press 'Menu' and scroll to 'Date'. Press 'OK' and choose the date you wish to frank, press 'OK' again then frank. If you are using a different IJ machine please select 'Imprint' in the menu and the choose the date you want, you may need to select the option for 'List' and then the date. If your machine is displaying a 'pass through not printing' message this can usually be resolved by rebooting the machine.

To do this please switch the machine off at the plug socket for at least 30 seconds and then switch the machine back on. This message means that the item is too heavy for your weighing platform.

Please weigh the item separately to find the weight of the item in grams and enter the weight manually on the machine by selecting 'Menu', then 'Batch settings' and then weighing type.

You will see the option for manual weight entry, you can then enter the weight of the item into the machine in grams. Please press 'Ok' to confirm and the home button and you can frank. A 'Meter reset forbidden' message usually means that your machine has had a connection error when recrediting.

To clear this please try again to recredit your machine. Memory limit reached appears when it is time to upload the data from your machine onto our server, freeing up some memory. To do this please make sure that your franking machine is connected to the telephone line.

Press 'Menu', scroll to 'Online services' and then choose 'Upload stats'. Once this connection has completed your machine should be ready to use. Your IJ range franking machine will need to make a connection to our server every 90 days, when this is due your machine will display a message stating 'Warning, inspection required'.

To clear this, please make sure your machine is connected to the phone line. Press the money bag button and enter the amount to add as zero, once the connection has completed your machine will be ready to use. If your machine is displaying a 'server call' message and seems to be frozen on this screen, please unplug the machine from the power supply and leave for one minute before plugging back in.

The date on your Mailmark machine will change to the next day at 5pm every evening. This is a requirement from Royal Mail. You will still be able to post your franked mail as usual because the exact date and time is included within the 2D bar code on the frank.

Rate Selection. Changing to a LAN connection. Weighing issues.Quick Links Download this manual. Table of Contents. Neopost has implemented a program for the recycling of worn machines and machines at the end of their lifetime.

Contribute in a res- ponsible way to the environmental protection by consulting your retailer internet site, or by contacting him. Page 5 Additional Error Messages Page 6 Page 8 Figure Recommended install procedure Page 9: Introduction If you are already familiar with the AS, it will make things easy if you to use this manual as a reference work. The PC should be an up-to-date model and must have enough processing power and free disk space to run the Neopost Addressing Solutions Software.

Page Safety Notes Safety notes Prior to initial operation, please carefully read the following instructions for the sake of both your own safety and the printer operating safety.

Always observe any warnings and instructions directly attached to the device. Keep this manual available in order to be able to check back at any time. In this way, you ensure the operational safety of your machine. Page Ink Safety Notice 2. If you get into skin contact with the ink, immediately clean off the ink under running water. In case ink has entered your eye, immediately rinse it with plenty of water. Transportation and storage should be carried out in suitable condition.

Page Device Overview 3. Plug the power cable into the power input of the AS Connect the cable to the power outlet.

Mount one narrow paper side guide 3 next to the printer wall and then either a narrow 4medium or large paper side guide on the opposite side. During the printing the unit stays motionless, therefore the device is called a Fixed Head printer.

Page The Operator Panel 4. The operator panel is also used to navigate within the printer menus, in order to change printer and layout settings, run test modes and look up specific printer statistics. Page Key Panel 4. Page 21 Below is an explanation of how the different secondary functions of the arrow keys work: Secondary Function Quick key The printer will display Test and feed pages and print Arrow up Test Print the test pattern continuously, using the current printer setting e.

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Page Main Display 4. Page 24 7: Print direction This line shows the set print direction. Nor The print layout is printed in normal direction. This setting can be locked, so that a print direction setting, send from the PC is ignored.

Page 25 Additional display texts Under certain circumstances additional texts may be shown in the display. Please see chapter Please see chapter 9.

How to clear a "Security Timeout" message.

Page Figure 9: Unused Separation Fingers fixing screws lift those separation fingers as well! Figure 9: Unused separation fingers 2. Adjust the Set the transport rollers according to the material thickness. This area is marked grey in Figure 15 below.The mailing system will contact the server to perform the inspection.

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To avoid the message, perform this process and the beginning or end of the month. The mailing system allows you to set a limit threshold to the postage value allowed to be printed. Low Funds Warning Postage funds are almost depleted. The mailing system is warning you that the amount of available funds has reached a low level. The mailing system warns you when your available funds reach a Low Funds Threshold which you can change to suit your needs.

Failed to send internal delayed event. Delay too long. Cause 2: The switch or the router are faulty or turn off. The socket of switch or router are faulty or off. Solution: Add An Account Name 1.

Using the alphanumeric keypad on the control panel, enter the correct account name. Occurs when the operator tries to login but does not have an active account attached to that operator.

For every operator, there must be at least one open account linked to each operator. When the operator enters the correct pin number to login, the associated account list will appear to allow the operator to select a charge back account. If only one account is associated with the operator, the main operating screen will appear after entering the operator pin number.

This is the last operator. If customer want not to use account anymore, only change accounting mode BAS or DBX There is no department on the server. Please connect to Neopost MAS server application and add an account. Please contact MAS Supervisor. There is no more or not enough money for this account. Import aborted. It is necessary that there is at least one account active. Please contact your supervisor. Contact Online services back office. Imprint memories are full.

You have used all imprint memory available. It may be deleted or unavailable. It may be unavailable. Account may not to be used, closed or inactive.PoolOutright BettingAll participants in a tournament will be priced to win the tournament outright. Match BettingIn the event of a match starting but not being completed then the player progressing to the next round, or the player awarded the victory (points) in a team competition, will be deemed the winner for settlement purposes.

Rugby LeagueUnless otherwise stated all Rugby bets are settled on 80 minutes play. If a venue is changed from the one advertised then all bets on that match are void. Draw-No-Bet - If the game finishes in a draw then bets will be settled as a Push.

Next Try 2-Way - Where there is no next try scored then bets will be void. Team Scoring First Wins Game - Includes extra-time if played. Double Result - Predict the outcome of the specified match at half-time and full-time. Team to Reach Markets - Predict the team to reach a specified point total.

Tribet - If the match ends in a Tie, bets will be settled as Any Other Result option. In-Play Half BettingFor In-Play half betting, the designated half must be completed for bets to stand (unless the outcome of the specific market is already determined). Highest Scoring Team - HandicapAll scheduled games must be completed for bets to stand. Total Team TriesPenalty tries count.

Bets stand on regulation time only. Will Either Team Score 3 Unanswered Tries. Rugby UnionGeneral RulesUnless otherwise stated all Rugby bets are settled on 80 minutes play. OT)In-Play Half BettingFor In-Play half betting, the designated half must be completed for bets to stand (unless the outcome of the specific market is already determined). Team to Score First TryMarket includes No Try Scored option. Team to Score LastIncludes extra-time if played.

Six Nations SpecialsTo Win the Grand Slam - Any participant must win all their five matches. SnookerOutright BettingNon-runner no-bet - With the exception of Ante-Post bets placed on any player who takes part in a given tournament's qualifying but fails to qualify for the main tournament.

Outright markets may be subject to a Rule 4 (Deductions). Match BettingIn the event of a match starting but not being completed the player progressing to the next round or being awarded the victory will be deemed the winner for settlement purposes.

First Frame MarketsIn the event of the first frame not being completed bets will be void, unless the outcome has already been determined. Highest Break in MatchIn the case of a re-rack only the highest break in the officially counting frame will determine settlement. Session BettingAll session betting refers to a specified number of frames - as designated on each market e. Race to 3,4,5 FramesThe respective frame must be completed for bets to stand.

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